It takes 10 working days from the time your payment is processed by our services for Oney Bank to issue a refund to your bank account.
However, a refund is only made if Oney has already debited more than you are keeping.
Otherwise, the debits are readjusted but no refund is made.
What's more, Oney Bank is the only party that can have an overview of your financing file and is authorised to communicate this information to you for legal and confidential reasons.
You will find below the information you need to contact them:
> By telephone on 3670
> By Internet: serviceclient-oney@oney.fr