1. Log in to your customer account at www.placedestendances.com/uk/en
2. Go to MY ORDERS and click on "Make a return/exchange".
3. Select the item(s) to be returned or exchanged.
4. If you are making a return, select the reason for the return and how you would like to be refunded (refund to your original payment method or voucher).
5. Select the post office return option (or your own method if you want to use your own carrier).
6. Print out the form to put in your parcel before sealing it. The shipping label and customs forms will be emailed to you by our partner Glopal over the next few hours.
7. Take it to the post office and make sure you get proof of postage.
8. We will refund you when we receive your package.