1. Log in to your customer account at www.placedestendances.com/uk/en
If you do not have an account, you need to create one so that you can place your order.
2. Go shopping and then confirm your basket.
3. Select and confirm your delivery method.
4. On the payment page, click on "Place des Tendances gift card".
5. Enter the code and then click on "OK".
If you return the item, you will be refunded with a credit note. The credit note will be emailed to you when your return is processed. It is a code made up of letters and numbers and is valid for 6 months. You can use it for more than one purchase.
Please note:
> Your gift card can be used more than once provided there is still a balance remaining. If the amount of your gift card exceeds your total purchase, a credit note for the remainder will automatically be generated and will appear on your payment page next time you place an order. It can also be viewed on the "My vouchers" page of your customer account. If your purchase exceeds the amount on your gift card or credit note, you can use another payment method or another Place des Tendances gift card to cover the balance.
> More than one gift card can be combined.
> Gift cards are valid for one year from the date of purchase.
> Credit notes are valid for 6 months from the date of issue.
If your gift card is not accepted, please check that:
- you are logged in to your customer account,
- you have entered the code correctly in capitals and without spaces,
- your code has not expired,
- the items you are buying are eligible,
- your gift card was bought on the website and not in-store*.
*NOTE: if you enter a zero 0 instead of the letter O or vice versa, the code won't work.