After dropping off your parcel at the post office, your return is generally received in our warehouse within 4 to 5 days. Once it has been received and checked by our logistics team, your refund is processed within 48 to 72 hours.
Payment by credit card or gift voucher: refund within 48 to 72 hours.
Payment by deferred card: refund may take up to 14 days.

⚠️ In case of additional verification, the refund period may exceptionally be extended up to 15 days.