ORDERS & LOYALTY PROGRAMMES
PAYMENTS / PROMOTIONAL CODES / GIFT CARDS
RETURNS, EXCHANGES & REFUNDS
- My return status is shown as 'Awaiting verification'
- One or more items in my return are 'Awaiting receipt' even though it/they was/were part of a return that has already been refunded
- How will I be refunded if I used two different payment methods, one being a voucher?
- What are the conditions for returning/exchanging an item?
- How can I track my return?