Your package is processed by our logistics teams within an average of 48-72h from its date of receipt.
An email is sent to confirm the refund (or exchange)
However, the delay may be extended:
> if the return requires additional control, in this case, a processing time up to 15 days may be considered.
> due to a period of high activity such as the following periods: sales, end of year party, private sales, Black Friday, etc...
For a partner product (marketplace), the return terms are defined by the seller, you can find all the necessary information on his Seller page.
Your returns will be processed within a maximum of 14 days following receipt of your return package by the seller.