To resolve any issue related to receiving an incorrect item as quickly as possible, we invite you to report it to us as soon as possible and return it for a refund.
Procedure to follow:
Please contact customer service using the CONTACT FORM
Select "Order" then "incorrect/damaged item received"
Please attach photos of the item received as well as the label attached to the item
Our team will get back to you as soon as possible
Partner order: please contact the seller directly from your customer account.