Order
Payments, Offers, Credits & Gift Cards
- What payment methods do you accept?
- Is payment secure?
- Can I save my payment method in advance?
- When will my account be charged?
- How to pay with Apple Pay ?
- How do I use a promotional code?
Delivery
- What delivery methods and costs are offered?
- How can I track my shipment ?
- The tracking service shows my address as incomplete. What should I do?
- I didn't receive my order even though the status is 'delivered' or 'delivered to a neighbour/concierge'
- An item is missing from the order
- Why and how can I get delivery with COLIS EXPAT? Why should I do this?